What It Does
Valentino Flute and Piccolo Wands are the most effective way to swab the inside of an instrument to remove moisture. The design of the Wand helps clean the entire bore including the important (but often ignored) cork plate. The Valentino Piccolo Wand is a two piece unit which when assembled (screwed together) is long enough to swab the instrument without removing the headjoint, an important function when swabbing during a performance. When the Wand is disassembled, it fits conveniently in the piccolo case cover. Ideally, store the wetted Wand in an outside pocket in the case cover. This allows the moisture to evaporate without affecting the instrument. Your Valentino Piccolo Wand has a colored absorbent fabric mounted to a carbon fiber rod, which maintains strength while keeping the stick small enough to fit into any piccolo.
Valentino Flute and Piccolo Wands should be hand washed in gentle liquid dishwashing detergent and lukewarm water. Washing the fabric of the Wand helps activate the absorbency of the fabric - even on a new Wand. When soaking, make sure that the suds permeate the fabric, then rinse and air dry. Your Wand will be most absorbent when it is clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.