Schmitt Music gift cards are valid exclusively for purchase at Schmitt Music stores: 15 locations throughout the Upper Midwest (including Kansas City and Denver, CO). Click here to find your nearest Schmitt Music store.
Schmitt Music gift cards can be redeemed for purchases at all Schmitt Music locations. Currently, Schmitt Music gift cards cannot be redeemed for purchases made online at shop.schmittmusic.com (click here for an e-gift card). Gift cards may not valid for for instrument repair service or music lessons; see store for details. Gift cards cannot be redeemed at Schmitt Music affiliates (online or physical retail and repair partners). Please contact your Schmitt Music store if you have questions regarding your Schmitt Music gift card.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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