Bach 190S43 Stradivarius Series Bb Trumpet

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Warranty Information Conn-Selmer Inc. warrants to the original owner-user that its products will be free from defects in material or workmanship. The time frame for these manufacturer’s warranties, based on brand is listed below. Vincent Bach 5 Years Limitations and Exclusions Warranty inquiries must be made through an authorized Conn-Selmer dealer or arranged through Conn-Selmer Customer Service. Authorized returns must be shipped prepaid. 1. The warranty provided herein shall be void and of no effect in the event that the product has been operated outside its designed output capacity. 2. The warranty provided herein is for replacement only. Conn-Selmer Inc. shall not be liable for any loss, cost, damage, or expense of any kind arising out of a breach of the warranty. Further, Conn-Selmer Inc. shall not be liable for any incidental, consequential, exemplary, special, or punitive damages, nor for any loss of revenue, profit or use, arising out of a breach of this warranty or in connection with the sale, maintenance, use, operation or repair of the product. In no event will Conn-Selmer Inc. be liable for any amount greater than the purchase price of a defective product. The disclaimers of liability included shall remain in effect and shall continue to be enforceable in the event that any remedy herein shall fail of its essential purpose. 3. This warranty is the sole and exclusive warranty for the product, and is in lieu of all other express and implied warranties. Conn-Selmer specifically disclaims all other express and implied warranties, including, but not limited to, all implied warranties of merchantability and fitness for a particular purchase. No person or entity is authorized to bind Conn-Selmer Inc to any other warranty, obligation or liability for any product. Installation, operation or use of the Conn-Selmer Inc. product for which this warranty is issued shall constitute acceptance of the terms hereof.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.