Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Customers Also Viewed
Getzen 3508Y Small Bore Tenor Trombone
All Getzen Custom Series Trombones are based on the best designs from the Getzen ProShop. Custom Series Trombones are designed to offer players the ability to choose between different bells and...
Jazzin' Up Christmas Book 1
11 Christmas Carols with Jazz-Style Accompaniments Arranged by Mike Springer The Jazzin' Up Christmas series offers carefully crafted, graded arrangements of favorite Christmas carols with...
Vintage Selmer Mark VI Tenor Saxophone 69xxx
Here’s an earlier 5 digit Selmer tenor in moderate condition with F# key. Cosmetically speaking, this horn was spray lacquered at one point, and you can see some of that chipping off. There is...
SAX AND CLARINET CLEARANCE #63 Selmer Series III Tenor Saxophone
DEMO MODEL Clearance instrument #63Serial #635922 Our Price: $8479.00Sale Price: $4900.00You Save: $3579.00
LOW BRASS CLEARANCE #23 Getzen Custom 3047AF Large Bore Tenor Trombone
DEMO MODEL Clearance instrument #23Serial # 6569 Our Price: $3785.00Sale Price: $3000.00You Save: $785.00